Messaging Policy

SMS Consent & How It Works

How Express Cash For Junk Cars Charlotte collects SMS consent, what messages we send, and how to opt out at any time.

Last updated: July 2026

Summary

Our SMS consent in one paragraph

SMS messaging from Express Cash For Junk Cars Charlotte is completely optional. On our online quote form, the SMS consent checkbox is unchecked by default and consent is not required to receive a cash offer or sell a vehicle to us. If you check the box, you can opt out at any time by replying STOP to any message we send you.

Program overview

SMS Messaging Program

Express Cash For Junk Cars Charlotte uses SMS only for customer-requested vehicle transaction communications and a post-sale request for honest feedback. We do not run promotional campaigns, do not text purchased or third-party lead lists, and never sell or share SMS consent data for third-party marketing.

Step by step

How website consent works

  1. Customer visits the homepage quote form.
  2. Customer selects vehicle year, make, and model.
  3. Customer enters name, phone number, email, and city.
  4. Customer sees the “Optional SMS Updates” section.
  5. The SMS checkbox is unchecked by default.
  6. Customer may submit the quote without checking the box.
  7. Only customers who actively check the box are enrolled for automated SMS.
  8. Consent details (phone number, timestamp, consent source, consent wording, consent version, and page URL) are stored with the lead record.
Exact wording

The consent text shown on the quote form

This is the exact disclosure copied directly from the homepage implementation. It appears next to the unchecked checkbox, above the Get My Cash Offer button. Below the button, the form also displays: “You can request a quote without opting into SMS messages.”

Optional SMS Updates

If you sell your vehicle to Express Cash For Junk Cars Charlotte, you may receive text messages about your quote, pickup scheduling, driver status, and transaction confirmations — plus a follow-up request for feedback after your sale — only if you choose to opt in below.

By checking this box, I agree to receive transactional SMS messages from Express Cash For Junk Cars Charlotte related to my vehicle sale — including quote updates, pickup scheduling, driver status notifications, transaction confirmations, and a post-service request for feedback. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not required to receive a quote or sell a vehicle. View our Privacy Policy and Terms & Conditions.

What we send

Types of messages

  • Quote updates and follow-up
  • Pickup scheduling
  • Driver status and ETA updates
  • Transaction confirmations
  • One post-sale request for honest feedback

Message frequency varies depending on your transaction. Message and data rates may apply. We do not run unrelated promotional campaigns, do not text purchased or third-party lead lists, and do not sell or share SMS consent data for third-party marketing.

Opt-out & help

Opting out and getting help

Opt out
Reply STOP

to any message from us

Assistance
Reply HELP

for support instructions

You can also reach us by phone at 704-953-5867 or email cash4carsclt@gmail.com. Business: Express Cash For Junk Cars Charlotte. Opt-outs are honored immediately and permanently unless you later opt back in.

Verbal consent

Consent given over the phone

If you call our business and verbally ask us to text you about your vehicle transaction, we document the request (date, time, phone number, and the fact that consent was given verbally) before sending any SMS. Verbal consent is treated the same as web-form consent and can be revoked at any time by replying STOP or calling us back.

Sharing

We do not share your phone number

Phone numbers collected through the quote form are used only by Express Cash For Junk Cars Charlotte to communicate with you about your vehicle. We do not sell, rent, or share mobile numbers or SMS opt-in data with third parties or affiliates for their own marketing purposes.

More info

Related policies

For full details on how we collect and use information, please see our Privacy Policy and Terms of Service.